Data privacy statement
Thank you for visiting our website and for your interest in our company. For Michael Weinig AG and the entire Weinig Group (hereinafter collectively referred to as the “Weinig Group”), data protection is not only a legal requirement, but an expression of honest and fair conduct towards employees and business partners. It is therefore a declared corporate objective to protect the personal rights of both employees and all business partners. To this end, the WEINIG Group is creating an appropriate level of data protection worldwide in accordance with the General Data Protection Regulation of the European Union (EU GDPR). We would therefore like to inform you in the following how we process your personal data.
Personal data (sometimes also called personally identifiable information) is information that basically make it possible to identify a person. It does not matter whether the identification can be obtained from a single piece of information; this will rarely be the case. However, the more information and data can be merged, the more precisely the person can be identified. Personal data includes in particular a person’s name, address, age, e-mail address and telephone number, but also an IP address.
This website is offered by the Weinig Group.
The controllers responsible for this website are Michael Weinig AG, Weinigstraße 2/4, 97941 Tauberbischofsheim, Germany, as long as you are accessing , and HOLZ-HER GmbH, Plochinger Str. 65, 72622 Nürtingen, Germany, as long as you are accessing www.holzher.de
2 Your rights
Of course, you retain control over all personal data that you make available to us directly or indirectly when you visit the website and use our services. According to current law, we are obliged to inform you about these rights. The use and implementation of these rights is free of charge for you (you may incur costs for communicating with us, e.g. postage for letters). To assert your rights, please contact the persons named in section 8.
2.1 Right of information
You have the right to receive information about your personal data stored by us at any time.
2.2 Right of revocation
You have the right to revoke your consent to the collection of data at any time. This right applies with effect for the future; the data collected up to the legal force of the revocation remain unaffected by this.
2.3 Right of data transferability
You have the right to receive your data in a common, machine-readable format and/or to request a transfer of your data from us to another controller or another person responsible.
2.4 Right of rectification, deletion or restriction of processing
You have the right to have your data corrected, deleted or to restrict processing of your data.
2.5 Right of appeal
You have the right to complain to a supervisory authority or a competent body if you have a reason for complaint. To exercise this right and the aforementioned, please contact the persons listed at the end of this data privacy statement.
3 Collection, processing and storage of personal data by the Weinig Group
The Weinig Group only collects, processes and stores your personal data if this is permitted by law or if you have given your consent.
We obtain this data in two ways: Either you have provided us with the data or we collect it when you use our services.
3.1 Data that you provide to us:
You can generally use our website without actively providing us with personal information. For some services, such as our contact forms, we will request personal information such as your name, e-mail address and company address in order to process the relevant service in an efficient and user-friendly manner or in order to be able to offer the service at all (we require contact details from the inquirer, for example, to process technician requests or an e-mail address to send press releases).
Detailed information regarding all services offered on this website can be found in section 3.7 in this data privacy statement.
3.2 Data we obtain via your use of our services:
Some personal data is obtained automatically and, for technical reasons, once you visit our website. This data is stored temporarily in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted:
- The IP address of the computer making the request
- The date and time of the request
- The name and URL of the requested file
- The data volume transmitted and the access status (file transferred, file not found, etc.)
- The website from which access is initiated (referrer URL)
- The browser used, browser settings and, if necessary, your computer's operating system
- as well as the name of your access provider
The above data will be processed by us for the following purposes:
- To ensure smooth connectivity of the website
- To ensure comfortable use of our website
- To evaluate system safety and stability
- Further administrative purposes
The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes listed above for data collection. Under no circumstances do we use the data collected in this way for the purpose of drawing conclusions about your person.
3.3 Disclosure of data within the group of companies
In order to process your request, the necessary data may be passed on to companies within the Weinig Group.
If you give your consent within the scope of your inquiry, the data will also be passed on to companies within the Weinig Group (e.g. to sales partners) for further support within the legal framework.
Contracts are in place with all Weinig Group companies to ensure an adequate level of data protection.
3.4 Disclosure of data outside the group of companies
Your data may be transferred to third parties if this is required by law or if third parties process this data on our behalf.
In principle, we will not pass on your data to other third parties if the above-mentioned conditions do not apply. We also take appropriate measures and carry out regular checks to ensure that the data we collect cannot be viewed or accessed by third parties from outside.
3.5 Transfer of data to a third country or an international organization
Data may be transferred to recipients in countries outside the European Union (so-called third countries) using appropriate safeguards to ensure an adequate level of data protection.
Information that results in each case in connection with the specifically used end user’s device is stored in the cookie. However, this does not mean that we immediately become aware of your identity.
In addition, in order to optimize user-friendliness, we also use temporary cookies that are stored on your end device for a defined period of time. If you visit our site again to use our services, the system will automatically recognize that you have already visited us and what entries and settings you have made so that you do not have to enter them again.
The data processed by cookies is required for the above-mentioned purposes in order to protect our legitimate interests and the interests of third parties pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR.
Most browsers accept cookies automatically by default. However, you can configure your browser so that no cookies or only certain cookies are stored on your computer. However, the complete deactivation of cookies may mean that you may not be able to use all functions of our website.
The Weinig Group uses the following cookies of its own on the websites:
Validity / duration of storage: 999 days
Validity / duration of storage: 999 days
Other services that we use on our pages may set additional cookies. These are described below for each service or function.
3.7 Services and functions on the web pages
An appropriate level of data protection has been agreed with the (partly internal) data recipients described below, or they process the data on behalf of the Weinig Group.
3.7.1 Web shop and customer account at weinig-shop.com
The controller Michael Weinig AG runs a web shop at Weinig-shop.com. We only collect personal data if you provide it voluntarily during the order process or when opening a customer account in the web shop. We use the collected data exclusively for the processing of the contract. After complete contract processing your data will be blocked and deleted after expiry of the tax and commercial law regulations, unless you have expressly agreed to further use of the data.
Your data may be passed on to service providers supporting us (mail order companies and payment service providers, see also 3.7.3) for the above-mentioned purpose, which we have of course carefully selected. Otherwise, your data will only be passed on to other third parties if we are legally obliged to do so. It is guaranteed that all data-receiving bodies comply with the requirements of data protection and data security.
You can create a user account for the web shop free of charge. For this purpose, we collect your name and e-mail address as well as a password for your user account. This allows you to store different delivery and billing addresses, speed up the payment process for your next purchase, keep track of all current orders, view the history of past orders, manage your customer account settings and change your password.
You can also log into our shop at any time to check the status of your order or place further orders without having to register again.
If you order goods, we additionally collect the delivery and billing addresses as well as a telephone number for queries during the ordering process. This data will be stored in your user account for future orders.
You can request the deletion of your user account at any time on the basis of your rights described in section 3.7.15.
Additional cookies are created in the web shop (see section 3.6), which are technically necessary for the provision of the shop system. These cookies save your login and the shopping cart during the shopping process.
3.7.2 Product catalog at holzherparts.de and holzher.parts
The responsible entity HOLZ-HER GmbH operates a product and spare parts catalogue on the pages www.holzherparts.de and www.holzher.parts without direct ordering option. We only collect personal data if you provide it to us voluntarily in the course of the inquiry process. This data is used to prepare and send you a concrete offer for the requested spare part. If you accept this offer, your data will be stored and processed and, if necessary, forwarded to supporting service providers (e.g. mail order companies) for processing.
If necessary, we store information on requested or delivered spare parts in our systems for documenting the machines. This information does not contain any personal data.
Otherwise, your data will only be passed on to other third parties if we are legally obliged to do so. It is guaranteed that all data-receiving bodies comply with the requirements of data protection and data security.
We have integrated components of PayPal on this website. PayPal is an online payment service. Payments are processed via so-called PayPal accounts, which are virtual private or business accounts. In addition, PayPal offers the option of processing virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an email address, which is why there is no traditional account number. PayPal makes it possible to initiate online payments to third parties or to receive payments. PayPal also acts as a trustee and provides buyer protection services. PayPal has the status of a bank in at least some countries and may therefore be subject to different or extended legislation.
PayPal's European operating company is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.
If the person concerned selects “PayPal” as a payment option in our online shop during the order process, the data of this person are automatically transmitted to PayPal. By selecting this payment option, the person concerned consents to the transfer of personal data required for payment processing.
The personal data transmitted to PayPal is generally first name, last name, address, e-mail address, IP address, telephone number, mobile phone number or other data required for payment processing. Personal data in connection with the respective order, e.g. the billing address, are also necessary to process the purchase contract.
The purpose of data transmission is to process payments and prevent fraud. The data controller will provide PayPal with personal data, in particular if there is a legitimate interest in the transfer. Personal data exchanged between PayPal and the controller may be transferred by PayPal to credit reference agencies. The purpose of this transmission is to verify identity and creditworthiness.
PayPal may pass on personal data to affiliated companies and service providers or subcontractors if this is necessary to fulfil contractual obligations or if the data is to be processed on behalf of PayPal.
The person concerned has the option to revoke his/her consent to the handling of personal data with PayPal at any time. A revocation does not affect personal data which must be processed, used or transmitted for (contractual) payment processing.
3.7.4 Prize draws
Occasionally, the Weinig Group runs a prize draw on these websites. The Weinig Group collects personal data of the participant in order to conduct a prize draw. These details are the form of address, the full name and address, the e-mail address and in individual cases the telephone number, if a short-term contact is required. This data will first be used to notify the winners by e-mail, post and/or telephone. The address data is also used for sending the prize. In some cases, the participating cooperation partner who provides the prizes is responsible for shipping. In this case, the address data is transmitted to the respective cooperation partner for a specific purpose. The data is collected exclusively by the Weinig Group. The data will not be transmitted to other external companies.
The data will not be used for advertising purposes. They will be deleted no later than three months after the end and completion of the respective prize draw, provided that you have not explicitly agreed to any further use.
For statistical purposes, we evaluate anonymously how many participants took part in the respective prize draw. This evaluation does not allow any conclusions to be drawn about individual participants.
3.7.5 Contact forms
We offer you comprehensive personal support. If you contact us via a contact form, we usually collect at least your title, your last name and your e-mail address from you in order to be able to answer your enquiry quickly and individually. If you would like us to contact you by telephone, please let us know your telephone number. Depending on the reason for the inquiry (e.g. request of a service technician), further data may also be collected and stored as a mandatory field. Depending on the reason of your inquiry or the data provided (e.g. about a specific machine), we may pass on your data to other Weinig Group companies.
The data will only be used to answer or process your inquiry. The data will not be used for sales talks or other advertising purposes unless you have explicitly agreed to such use.
If you register for our newsletter, we use the data required for this or separately communicated by you in order to regularly send you our e-mail newsletter in accordance with your consent. Registration is performed via a secure and established double opt-in procedure. You can unsubscribe from the newsletter at any time either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.
The newsletter is managed and sent via the systems of a carefully selected service provider committed to data protection.
3.7.7 Product information based on products purchased
If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to send you offers and information in connection with the products or services already purchased by e-mail at irregular intervals or as required. By doing so we aim to ensure or optimize the performance and durability of the purchased product or service in the long term.
You can object to such use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising mail, without incurring any costs other than the transmission costs according to the basic rates.
3.7.8 Google Analytics
For the purpose of demand-oriented design and continuous optimization of our pages, we use Google Analytics, a web analysis service provided by Google Inc. (https://www.google.de/intl/de/about/, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as “Google”). In this context, pseudonymized user profiles are created and cookies (see 3.6) are used. The information generated by the cookie about your use of this website (for example:
- browser type/version,
- operating system,
- referrer URL (the page last visited),
- host name of the accessing computer and IP address,
- time of the server inquiry,
is transferred to a Google server in the USA and may be stored there. The information is used to evaluate the use of the website, to compile reports on website activities and to provide further services associated with the use of the website and the Internet for the purposes of market research and demand-oriented design of the said Internet pages. This information may also be transferred to third parties if this is required by law or if third parties process this data on behalf of the company. Under no circumstances will your IP address be combined with other data from Google. The IP addresses are anonymized to make correlation impossible (IP masking, “anonymizeIP”).
You can prevent the installation of cookies via your browser software settings. We would, however, point out that if you do this, you may not be able to use all functions of this website to their full extent.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en).
As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link.
An opt-out cookie is stored that prevents future collection of your data when visiting this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.
For more information about privacy in connection with Google Analytics, please visit the Google Analytics Help Center (https://support.google.com/analytics/answer/6004245?hl=de).
3.7.9 Google Tag Manager
The Google Tag Manager does not evaluate any data and does not collect any personal data. This is a supplement to Google Analytics (see section 3.7.8), which can pass on information on user interactions to Google Analytics and at the same time reduces the administrative maintenance effort on the web pages.
3.7.10 Google Dynamic Remarketing
Further information on Google Remarketing and Google’s data privacy statement can be found at http://www.google.com/privacy/ads/.
3.7.11 Google AdWords UserList
With Google AdWords UserList, remarketing via Google (see section 3.7.9) is targeted at individual target groups, e.g. visitors who have created a user account or visited specific product groups. No personal data will be processed that goes beyond the data for remarketing.
3.7.12 DoubleClick Ad Exchange-Buyer
If DoubleClick Ad Exchange, a web ad service of Google Inc, USA (“Google”), places advertisements (text ads, banners etc.) on this website, your browser may store a
cookie sent by Google or third parties. The information stored in the cookie can be recorded, collected and evaluated by Google or third parties.
In addition, DoubleClick Ad Exchange also uses “web beacons” (small invisible graphics) to collect information, which can be used to
record, collect and evaluate simple actions such as visitor traffic on the website. The information generated by the cookie and/or web beacon about your use of this website is transmitted to a Google server in the USA and stored there. Google uses the information obtained in this way to evaluate your usage behavior with regard to DoubleClick Ad Exchange ads. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google.
If IP addresses are transmitted and stored in this context, this only happens to combat and filter spam/fraud (ad impression spam and click spam). This data is strictly accessible only to the anti-abuse teams. Google will not associate the IP address with other data stored by Google.
You can prevent cookies from being stored on your hard drive and web beacons from being displayed. To do this, you must select the option “Do not accept cookies” (or a similarly labeled option) in your browser settings (e.g. in Internet Explorer under “Tools / Internet Options / Privacy / Advanced”, in Firefox under “Menu button / Settings / Privacy & Security / Cookies and website data”).
For more information please see http://www.google.com/intl/de/policies/privacy/ads
We have integrated components from Vimeo on these web pages. Vimeo is an Internet video portal that allows video publishers to post video clips and other users to view, rate and comment on them free of charge.
Vimeo is operated by Vimeo, Inc., 555 West 18th Street, New York, New York 10011, USA.
Each time one of the individual pages of this website is accessed, which is operated by the controller and on which a Vimeo component (Vimeo video) has been integrated, the Internet browser on the person’s device is automatically prompted by the respective Vimeo component to download a representation of the corresponding Vimeo component from Vimeo. This includes transferring the IP address to servers in the USA. By interacting with the Vimeo plug-ins (e.g. clicking the Start button), this information is also transmitted to Vimeo and stored there. For more information on Vimeo please see https://vimeo.com/de/about. As part of this technical process, Vimeo is informed of which specific subpage of our website is visited by the person concerned.
If the person concerned is logged in to Vimeo at the same time, Vimeo recognizes which specific subpage of our website the person is visiting by calling a subpage containing a Vimeo video. This information may be collected by Vimeo and assigned to the person’s Vimeo account.
Through the Vimeo component, Vimeo will always be informed that the person concerned has visited our website if this person is logged in to Vimeo at the same time as accessing our website, regardless of whether or not the person clicks on a Vimeo video. If the person concerned does not want such information to be transmitted to Vimeo, they can prevent the transmission by logging out of their Vimeo account before visiting our website.
Vimeo may also use tracking software, such as Google Analytics, to track your activities with Vimeo. We have no influence on this and we cannot access the process. However, you can disable activity tracking through an additional plug-in or opt-out cookie, similar to what is described in this data privacy statement.
The data protection regulations published by Vimeo, which can be accessed at https://vimeo.com/privacy, provide details on the collection, processing and use of personal data by Vimeo.
3.7.14 Social Media
We offer you extensive support in the social media (Facebook, YouTube, Google Plus, Twitter, Xing, LinkedIN, Vimeo) on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR and, if necessary, the possibility to remain in personal contact with us. These social media services collect personal data themselves, e.g. via your profile created there or via so-called social plug-ins that are implemented on third-party websites.
Our Facebook fan page is subject to additional terms and conditions as described in 3.7.15.
You can access these social media profiles mainly via separate links in the footer area of our websites, in individual cases via embedded Vimeo videos on individual subpages of our offer. By clicking on such a link you will leave the Weinig Group website and be redirected to the respective provider. It is possible that this provider learns via a referrer URL that you have reached this provider from our website or that you have visited our website.
If you are logged in to one of the companies mentioned above, they can correlate the visit to your account there. If you do not have an account with one of the above companies, they may still know and store your IP address and/or identify you using cookies.
Therefore, it cannot be ruled out that every visitor to our website is recorded by the company listed above on the basis of his IP address and the URL called up, even if he/she is not registered and/or logged in with a user account with the company.
The purpose and scope of the data collection and the further processing and use of the data by these companies, as well as your relevant rights and setting options for the protection of your privacy can be found in the respective data protection information of:
- Facebook: http://www.facebook.com/policy.php
- YouTube: https://www.google.de/intl/de/policies/privacy/
- Twitter: twitter.com/de/privacy/
- Xing: https://www.xing.com/privacy/
- LinkedIn: https://www.linkedin.com/legal/privacy-policy/
- Vimeo: vimeo.com/privacy/
3.7.15 Facebook fan page
Our Facebook fan page at facebook.com/weinig.ag is provided by Facebook and is edited by the above-mentioned controller (owner of the fan page, hereinafter “we”).
Those entities jointly responsible for the operation of our Facebook fan page in the sense of Article 26 GDPR and other data protection provisions are:
Facebook Ireland Ltd.
4 Grand Canal Square
Grand Canal Harbour Dublin 2
Plochinger Straße 65
Facebook processes personal information about you when you visit our fan page. You can find out which personal data is processed by Facebook and which data protection rights you have vis-à-vis Facebook under the Facebook data protection policy linked above. As the owner of the fan page, we have no influence on the data processing performed by Facebook.
Facebook gives the owner of the fan page the following setting options or grants access to the following data:
For our fan page or for individual contributions published on the fan page, we can set on Facebook which target group is to be reached. The setting is made on the basis of general parameters (e.g. age group, language, region, interests), through which our content can be directed to specific groups. We are not able to address or identify individuals using the settings provided by Facebook.
Facebook provides us with access to statistical analysis about the use of our fan page. The analyses visible to us do not allow us to specifically analyze the usage behavior of individuals. We can only view aggregated data (including the number of hits, likes, followers, region of origin, age group, gender, etc.) that provides information about our audience and the use of our fan page.
You can find more information about the statistics provided by Facebook at https://www.facebook.com/business/a/page/page-insights. Furthermore, the owner of the fan page cannot influence the data processing performed by Facebook. We process this data to safeguard our legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR in order to better understand and optimize the use of our fan page.
If you send us messages via Facebook, we will receive the following data from Facebook:
- Message entered
- Profile image
- Voice messages
This personal data is used to process your request.
Our website uses an API to access the WeGo map service of HERE Global B.V. and companies affiliated with HERE Global B.V., including sub-contractors (HERE Global B.V., Kennedyplein 222-226, 5611 ZT Eindhoven, The Netherlands – hereinafter “HERE”). If you access parts of these web pages that use this service to display maps or calculate travel routes, your IP address and, if applicable, other data from your browser will be submitted to HERE. HERE states that further data will only be transmitted to such third parties or service providers who offer at least an equivalent level of data protection as HERE itself or who must receive the data due to legal obligations. We have no influence on this data transmission. Due to our justified interest in an appealing presentation of our online offers and in easy findability of the places indicated by us on the website, the legal basis results from art. 6 para. 1 lit. f GDPR. For an optional route calculation you will be redirected to the HERE pages. Your address is entered directly at HERE, and the Weinig Group does not have access to this data.
3.7.17 Google Optimize (Google, Inc.)
Google Optimize is a Google testing tool that can be used on holzher.co.uk to optimize pages and improve user experience. Google Optimize allows you to generate different versions of a page at the same time. By doing this we can evaluate which variant best meets the wishes and expectations of our users.
Personal data collected: cookie and usage data
Processing location: USA
Data privacy statement: https://www.google.com/intl/de/policies/privacy/
Opt-out / disable tracking: via Google Analytics Opt-Out (3.7.8)
4 Duration of storage
As a matter of principle, personal data is deleted as soon as the purpose of its collection has been fulfilled or a statutory period has expired. If, for example, you have requested information material, we will delete your personal data after the information material has been sent. According to current legal requirements, invoices must be kept for ten years, even if personal data (e.g. contact person, consignee, etc.) is provided.
The data will be deleted at the latest at the beginning of the fiscal year following the expiry of the planned storage period.
5 Automated decision-making
Automated decision-making based on the personal data collected does not take place.
6 Information security
We use the common SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser. Whether a single page of our website is transmitted in encrypted form can be seen from the open/closed status of the key or lock symbol that appears in the status bar of your browser.
We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
7 Currency and amendment of this data privacy statement
This data privacy statement is currently valid and has last been updated in May 2018.
Due to the further development of our website and offers related to it or due to changed legal or official requirements, it may become necessary to change this data privacy statement. You can access and print out the current data privacy statement at any time on the website at www.weinig.com/de/datenschutz.html
8 Contacts for data privacy
For questions, requests for information, applications, complaints or criticism regarding our data protection, please contact the following address. If you have any concerns regarding the processing of your personal data, you can also contact the Weinig Group Data Protection Team directly.
Data Protection Team
Michael Weinig AG
Data Protection Officer
Plochinger Straße 65
Please note that we may contact you by other means to validate your inquiry and process your personal data for this purpose. In this way we try to ensure that no information is passed on to unauthorized third parties.
9 Competent supervisory authority
In the event of complaints, you can also contact the responsible supervisory authority at any time:
State Commissioner for Data Protection and Freedom of Information
Postfach 10 29 32